A personal assistant and an executive personal assistant for that matter is a very important role for any business. And a great personal assistant can be invaluable to the day-to-day running of the business and be indispensable, meaning higher salary and job security, not to mention career opportunities. It is important to note however that there is a difference between a good personal assistant and a great personal assistant. You can already guess which one is indispensable and the following tips will help you become a great personal assistant – as recommended by Souters Training
- Set a Goal to Be Great
The single most important aspiration you should have if you would like to be a great personal assistant is to become the most valuable work resource for your boss. To become that, learn his managerial style, likes and dislikes and working habits. You do this so that you can be able to anticipate his moves and deliver before he asks. Do that and you will be indispensable to your boss.
- Know the Business and Your Boss’s Role in it
A good personal assistant understands the numerous tasks their boss wants them to accomplish. A great personal assistant will intuitively know all of that and sees how it fits into the scope of the business and is therefore able to communicate effectively with the senior executives in all aspects of the business.
- Become an Expert Communicator
To be a great personal assistant, you must be able to communicate clearly with boss, potential customers and senior executives effectively and clearly. Part of being a great communicator is listening. You must also be able to ask pertinent questions, interpret body language to better anticipate your boss’s needs. You also have to have a clear understanding of your role and responsibility.
- Keep Your Boss Informed
You must also keep your boos in the loop. In fact, when something happens in the office or with a project you are working on, your boss should be the first to know. This makes sure that your boss is never ill-informed at any given time, which makes it easier for them to make decisions and strategize.
- Own Your Mistakes
Mistakes will happen, even if you are the best personal assistant. The key is learning from the mistake to avoid repeating it in the future. If it is something they must be aware of, inform your boss of the mistake and how it may affect their job. Otherwise, correct the mistake and move on.
- Keep Calendars in Sync
A great personal assistant is highly aware of his or her boss’s calendar and their own. In fact, to make things easier they sync their calendar with their boss’s calendar. This will make it easier for you to know exactly where your boss is at any given time and should make scheduling much easier.
- Be Prepared
It may sound like the biggest cliché in the world, but it is so vital to a personal assistant’s career that it bears repeating. To be more specific, always carry a pen and writing material with you wherever you go and take notes religiously. Being prepared will also only make it possible to do your job more effectively.
- Update Your Skills
The job market is always changing and a great personal assistant will change with it. Be willing to learn from your boss, your coworkers and above all be prepared to expand your skills or learn new ones. This is the easiest way to adapt to changing business environments and become indispensable.