SBI Credit Card Customer Care: Are you facing any Issue with your Credit card? Do you want to know any detail about various SBI Credit card? Here in this article, I will provide you the complete list of SBI Credit card Customer care Number.
SBI is the largest Public sector Bank in the country providing Banking as well as Financial Services. The Headquarters of the bank are located in Mumbai. SBI Bank has a very amazing customer care service department where they provide a solution to all of your problems.
SBI Credit Card Customer Care
SBI Credit card users, as well as new users, will have queries or issues regarding the SBI Credit card. Also, you can also have doubts regarding your reward points, or you can have any queries related to SBI Net Banking, etc.
There are a numerous number of ways by which you can contact to the SBI Credit card Number for any Query or any complaint. If you want help from the SBI Credit card Number, you can contact the SBI Credit card Customer care General Enquiry Number.
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SBI Credit care Customer care Toll-Free Number
List of all the SBI Credit card Customer care Number for General Enquiry is available here:
Toll-Free Number: 1800 180 1290
Or you can also call to 39 02 02 02, followed by your local STD code.
Both the numbers can also be used for to immediately inform about the loss/ theft or fraudulent credit card from your ATM/ debit card or credit card.
Besides these, you can also log on to the SBI website and immediately block your any of your cards by clicking on the “Block Lost/ Stolen Card” Option.
Apart from the above two methods, you can also block your card via SMS. For this, you have to type SMS BLOCK <Last 4 Digit of your SBI Card> to 5676791 from your registered mobile number.
SBI Customer care Number for any General Enquiries
If you have any of the Queries regarding the SBI Bank Account, its various products or anything regarding SBI Net Banking, then you can call the General Enquiry Number given below:
1800 425 3800
Get in Touch SBI via SMS
SBI has also started the SMS Platform, using which all the customers can contact directly. Using this service, you can contact the SBI using an SMS. For this, you have to SMS HELP to 567691 from your registered number. In case, if you need a call back from the executive, you can SMS PROBLEM to 9212500888 and you will receive a Callback within 24 hours.
Here is the list of the services you can receive via SMS:
Information Required | Send an SMS to 5676791 |
---|---|
For Balance enquiry | BAL (space) Last 4 digits of your SBI card |
For Checking available credit and cash limit | AVAIL (space) Last 4 digits of your SBI card |
Block your lost or stolen card | BLOCK (space) Last 4 digits of your SBI card |
To Check Last payment status | PAYMENT (space) Last 4 digits of your SBI card |
To Check Reward point summary | REWARD (space) Last 4 digits of your SBI card |
Subscribe to e-statement | ESTMT (space) Last 4 digits of your SBI card |
Request for duplicate statement | DSTMT XXXX MM (Statement Month in MM) |
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Contact SBI Via Email
If you have any query, concern or to give feedback: feedback@sbicard.com
Contact via Twitter
Connect SBI via its Twitter ID: @SBICard_Connect
To Register for Feedback
If you want to provide any feedback to the back, you can contact the SBI Customer care number and talk to the representative for providing the feedback.
For Grievances Redressal
SBI provides a separate link to the website in case of any complaints, grievances, queries and feedback. In case you want to file any complaint, you can follow any of the methods given below:
Call the SBI Customer care Number: 1860 180 1290 / 39 02 02 02 (Prefix local the STD code)
Toll-Free Number: 1800 180 1290
All SBI representatives are available between 8 AM to 8 PM from Monday to Sunday
Secondly, you can also write to the Manager – Customer Services. Details are available below:
Manager – Customer Services
SBI Cards & Payment Services Pvt. Ltd.
DLF Infinity Towers, Tower C,
12th Floor, Block 2, Building 3, DLF Cyber City,
Gurgaon -122002(Haryana) India.
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You can also contact the Bank via E-mail. Details are as below:
feedback@sbicard.com.
Please make sure that you have to mention your 16-Digit SBI Credit card Number and Contact number in the Subject Line
Now you will get the response within 7 days. If you are not satisfied with the service, you can contact the Nodal Officer using the official Email Address: nodalofficer@sbicard.com
Either way, you can send your Query to Nodal Officer on the Following address: gm.customer@sbi.co.in
Nodal Officer, SBI Cards
PO Bag 28- GPO, New Delhi-110001
If you are still not satisfied with the solution, then you can contact the customer service head of SBI at customerservicehead@sbi.com.
Later, if you are not satisfied with the response, then contact CEO at chairmansbi.customer@sbi.co.in.
Further, if you are still not satisfied with the response, you can contact Grievance Redressal Officer. To contact details are as follows:
Grievance Redressal Officer
DLF Infinity Towers, Tower C,
10th–12th Floor, Block 2, Building 3,
DLF Cyber City, Gurgaon –122002
Haryana, India.
If you are not satisfied with any of the above results within a month, you can contact the Banking Ombudsman assigned by the RBI.
Hope you find all the Essential Information from this article, then please share it with your Family and Friends.
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