SBI Credit Card Customer Care – Toll Free Number For General Enquiries

SBI Credit Card Customer Care

SBI Credit Card Customer Care:  Are you facing any Issue with your Credit card? Do you want to know any detail about various SBI Credit card? Here in this article, I will provide you the complete list of SBI Credit card Customer care Number.

SBI is the largest Public sector Bank in the country providing Banking as well as Financial Services. The Headquarters of the bank are located in Mumbai. SBI Bank has a very amazing customer care service department where they provide a solution to all of your problems.

SBI Credit Card Customer Care

SBI Credit Card Customer Care

SBI Credit card users, as well as new users, will have queries or issues regarding the SBI Credit card. Also, you can also have doubts regarding your reward points, or you can have any queries related to SBI Net Banking, etc.

There are a numerous number of ways by which you can contact to the SBI Credit card Number for any Query or any complaint. If you want help from the SBI Credit card Number, you can contact the SBI Credit card Customer care General Enquiry Number.

Read More: SBI Net Banking

SBI Credit care Customer care Toll-Free Number

List of all the SBI Credit card Customer care Number for General Enquiry is available here:

Toll-Free Number: 1800 180 1290

Or you can also call to 39 02 02 02, followed by your local STD code.

Both the numbers can also be used for to immediately inform about the loss/ theft or fraudulent credit card from your ATM/ debit card or credit card.

Besides these, you can also log on to the SBI website and immediately block your any of your cards by clicking on the “Block Lost/ Stolen Card” Option.

Apart from the above two methods, you can also block your card via SMS. For this, you have to type SMS BLOCK <Last 4 Digit of your SBI Card> to 5676791 from your registered mobile number.

SBI Customer care Number for any General Enquiries

If you have any of the Queries regarding the SBI Bank Account, its various products or anything regarding SBI Net Banking, then you can call the General Enquiry Number given below:

1800 425 3800

Get in Touch SBI via SMS

SBI has also started the SMS Platform, using which all the customers can contact directly. Using this service, you can contact the SBI using an SMS. For this, you have to SMS HELP to 567691 from your registered number. In case, if you need a call back from the executive, you can SMS PROBLEM to 9212500888 and you will receive a Callback within 24 hours.

Here is the list of the services you can receive via SMS:

Information Required Send an SMS to 5676791
For Balance enquiry BAL (space) Last 4 digits of your SBI card
For Checking available credit and cash limit AVAIL (space) Last 4 digits of your SBI card
Block your lost or stolen card BLOCK (space) Last 4 digits of your SBI card
To Check Last payment status PAYMENT (space) Last 4 digits of your SBI card
To Check Reward point summary REWARD (space) Last 4 digits of your SBI card
Subscribe to e-statement ESTMT (space) Last 4 digits of your SBI card
Request for duplicate statement DSTMT XXXX MM (Statement Month in MM)

 

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Contact SBI Via Email

If you have any query, concern or to give feedback: feedback@sbicard.com

Contact via Twitter

Connect SBI via its Twitter ID: @SBICard_Connect

To Register for Feedback

If you want to provide any feedback to the back, you can contact the SBI Customer care number and talk to the representative for providing the feedback.

For Grievances Redressal

SBI provides a separate link to the website in case of any complaints, grievances, queries and feedback. In case you want to file any complaint, you can follow any of the methods given below:

Call the SBI Customer care Number: 1860 180 1290 / 39 02 02 02 (Prefix local the STD code)
Toll-Free Number:  1800 180 1290

All SBI representatives are available between 8 AM to 8 PM from Monday to Sunday
Secondly, you can also write to the Manager – Customer Services. Details are available below:

Manager – Customer Services
SBI Cards & Payment Services Pvt. Ltd.
DLF Infinity Towers, Tower C,
12th Floor, Block 2, Building 3, DLF Cyber City,
Gurgaon -122002(Haryana) India.

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You can also contact the Bank via E-mail. Details are as below:
feedback@sbicard.com.

Please make sure that you have to mention your 16-Digit SBI Credit card Number and Contact number in the Subject Line
Now you will get the response within 7 days. If you are not satisfied with the service, you can contact the Nodal Officer using the official Email Address: nodalofficer@sbicard.com

Either way, you can send your Query to Nodal Officer on the Following address: gm.customer@sbi.co.in
Nodal Officer, SBI Cards
PO Bag 28- GPO, New Delhi-110001

If you are still not satisfied with the solution, then you can contact the customer service head of SBI at customerservicehead@sbi.com.
Later, if you are not satisfied with the response, then contact CEO at chairmansbi.customer@sbi.co.in.

Further, if you are still not satisfied with the response, you can contact Grievance Redressal Officer. To contact details are as follows:

Grievance Redressal Officer
DLF Infinity Towers, Tower C,
10th–12th Floor, Block 2, Building 3,
DLF Cyber City, Gurgaon –122002
Haryana, India.

If you are not satisfied with any of the above results within a month, you can contact the Banking Ombudsman assigned by the RBI.

Hope you find all the Essential Information from this article, then please share it with your Family and Friends.

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About the Author: Ajay D

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